Refund and Returns Policy

RETURNS

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If you need to return an item, please contact us with your order number and details about the product you would like to return. You will be responsible for paying for your own shipping costs for returning your item.

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again.

Then contact your bank, it may take some time before your refund processed.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@thatstationeryslut.co.za.

 

Sale items 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges

We only replace items if they are defective or damaged.